INTERNATIONAL DELIVERY//

Please be aware there are also delivery delays due to new Brexit procedures in place, this is having an impact on processing times and also delivery times.

EU customers will be responsible for any local taxes, duties and fees which maybe payable before receipt of your goods.

We recommend if purchasing for shipment outside the UK to check with your border / customs agencies before ordering so you are aware of any charges that maybe applicable when your order arrives in the country.

 

FAQs//

Once your order is placed you will receive a confirmation email stating ‘Your Order is Processing’ this means your order has been received and is ready for picking. You are then emailed your tracking details when the goods are dispatched.

All orders are shipped via DPD International and Royal Mail, all goods are sent insured and tracked. Goods will be insured during the time it is in transit up until it is delivered and signed for.

Our International Delivery takes approximately 2-7 working days dependant on your parcels destination (A working day is Monday-Friday), but please allow 3-14 working days for delivery. If after this period of time you have not received your delivery please contact us over at info@marshallartist.co.uk.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

Our courier will try at your neighbours and if they’re available to sign will leave it with them and post a card through your door to let you know. If our courier misses you or your neighbours they’ll will try again the next working day. After a period of missed delivery attempts the order will be returned to us. If this happens through no fault of the delivery company you will be charged a return fee.

As part of our company policy, we regularly carry out security checks on orders to protect both our customers and our business. All information given to us is kept strictly confidential and will be disposed of once your order has been dispatched in line with data protection procedures. If you have been asked to provide additional information we cannot begin to process your order until this information has been received.

Please be aware there are also delivery delays due to new Brexit procedures in place, this is having an impact on processing times and also delivery times.

EU customers will be responsible for any local taxes, duties and fees which maybe payable before receipt of your goods.

We recommend if purchasing for shipment outside the UK to check with your border / customs agencies before ordering so you are aware of any charges that maybe applicable when your order arrives in the country.

 

FAQs//

Once your order is placed you will receive a confirmation email stating ‘Your Order is Processing’ this means your order has been received and is ready for picking. You are then emailed your tracking details when the goods are dispatched.

All orders are shipped via DPD International and Royal Mail, all goods are sent insured and tracked. Goods will be insured during the time it is in transit up until it is delivered and signed for.

Our International Delivery takes approximately 2-7 working days dependant on your parcels destination (A working day is Monday-Friday), but please allow 3-14 working days for delivery. If after this period of time you have not received your delivery please contact us over at info@marshallartist.co.uk.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

Our courier will try at your neighbours and if they’re available to sign will leave it with them and post a card through your door to let you know. If our courier misses you or your neighbours they’ll will try again the next working day. After a period of missed delivery attempts the order will be returned to us. If this happens through no fault of the delivery company you will be charged a return fee.

As part of our company policy, we regularly carry out security checks on orders to protect both our customers and our business. All information given to us is kept strictly confidential and will be disposed of once your order has been dispatched in line with data protection procedures. If you have been asked to provide additional information we cannot begin to process your order until this information has been received.

COSTS & DELIVERY TIMES//

See below some info on our dispatch times and costs.
We aim to meet the below times as best as possible but due to certain customs processes things may take a little longer.

• Belgium 
• Czech Republic
• Denmark
• France
• Germany
• Hungary
• Netherlands
• Poland
• Republic of Ireland

• Austria
• Gibraltar
• Italy
• Lithuania
• Luxembourg
• Portugal 
• Romania
• Slovenia
• Spain
• Sweden

• Bosnia
• Bulgaria
• Finland
• Iceland
• Lichtenstein
• Malta
• Norway
• Slovakia
• Switzerland
• USA

• Australia 
• Belarus
• Canada
• Croatia 
• Cyprus
• Estonia
• Georgia 
• Greece
• Hong Kong
• Japan
• Latvia 
• New Zealand
• Serbia 
• Turkey 
• Ukraine 

• Indonesia 
• Malaysia
• Singapore

ALL DELIVERY TIMES SHOWN ARE APPROXIMATE THE ABOVE PRICES ARE FOR ORDERS UP TO 2KG
ORDERS OVER 2KG MAYBE LIABLE FOR FURTHER DELIVERY CHARGES

INDONESIA, MALAYSIA & SINGAPORE – If you are ordering from these countries we have set a minimum value of three items per order. If your order falls below the minimum item value your order will be automatically refunded.